CATERING POLICIES

The catering order process is here to help you create the perfect meeting or event. Our goal is to offer a memorable catering experience, perfectly tailored to your needs.

A 30-minute set-up time prior to your event is preferred. Please remember to reserve your meeting space accordingly.

To place a catering order, please visit https://adobe-utah.catertrax.com and log into your account. I you do not have a Catertrax account or have forgotten your password, please email dl-lehicatering@adobe. com for assistance.

PLACING AN ORDER

Create a new order by adding all menu items for a one specific delivery (breakfast, lunch, snack, beverage service).

When you have added all items to your order, scroll to the bottom of the page and click on “Continue.” A new page will appear with a calendar.

Select the delivery method. A new “Delivery/Pick up” option will appear on the same screen. Select method. Fill in all required fields. If you have special requests or dietary restrictions, please include that information in the “Special Instructions” box before clicking “Continue”.

A new page containing a summary of your order will appear. Fill in the “Order Name.” To add another order, scroll down to the bottom of the page and click on “Add Another Order.” Repeat the steps explained above until you have entered all of your orders.

You cannot make changes to multiple orders all at once. After you click on “Add Another Order,” you will not be able to make changes to an order.

When you are ready to check out, scroll down to the bottom of the most recent order you entered, and click on “Proceed to Check-Out.” Fill in the desired “Payment Method” and click on “Process This Order(s).”

A new screen will appear with all your new invoices.

MAKING CHANGES

Changes can only be made by going to “My Account,” click on “Manage Orders,” and select the specific order you wish to adjust.

CAUTION: If you close the order window by accident, you will lose all entered information since none of the orders have been processed.

MENU PRICING AND MINIMUM REQUIREMENTS

Menu pricing includes compostable products. Additional charges apply for delivery, pick-up, service staff and requested upgrades such as china, flatware, glassware, linens or flowers.

The minimum order for a menu is 8 guests.

After-hours catering begins at 4:00 p.m. and must meet or exceed $500 for a single delivery and set-up. Additional labor rates will be made at the discretion of Bon Appetit Catering.

Event Staff Service Fee per Hour/Minimum

Event Servers $50 per hour/4 hours
Culinary Staff $50 per hour/4 hours
Chef $75.00 per hour/4 hours
Bar Attendant $50 per hour/4 hours

BEER AND WINE

Bon Appetit does not sell, serve or store alcohol. We will chill and set up beer and wine only. Please purchase beer and wine directly from your preferred Utah State store and have it delivered to the café one day prior to your event. No beer or wine will be stored post-event. Leftovers will be returned to you the following day unless otherwise specified.

Set-up includes ice, wine glasses, napkins, delivery and pick-up $4 per person.

RENTALS

Rental upgrades such as linens, china, flatware and glassware will be provided by Bon Appetit catering based on a quote supplied by our third-party vendor. A handling fee of 20% will be added to all rental orders.

ORDER CONFIRMATION PROCESS AND CANCELLATIONS

REGULAR CATERING

Order confirmation must be provided no less than 2 business days prior to the event date. Guaranteed headcount must be finalized 2 business days prior to the event date. Cancellation made within 48 hours of the event are subject to a charge of 50% of the total estimated food and beverage charges. Cancellations made within 24 hours of the event are subject to a charge of 100% of the total estimated food and beverage charges.

LARGE EVENTS AND AFTER-HOUR EVENTS

Event confirmation must be provided no less than 10 business days prior to the date of the event. Changes to menu selections within 5 days of the event will be subject to seasonal availability and at the discretion of our Executive Chef. Guaranteed head count must be finalized 4 business days prior to the event date. Cancellations made within 72 hours of the event are subject to 50% of the total estimated food and beverage charges. Cancellations made within 24 hours of the event are subject to 100% of the total estimated food and beverage charges.

CUSTOM EVENTS, COOKING CLASSES AND TEAM BUILDING EVENTS

Order confirmation must be provided no less than 10 business days prior to the date of the event. Guaranteed head count must be finalized 5 business days prior to the event date. Cancellation made within 72 hours of the event are subject to a charge of 50% of the total estimated food and beverage charges. Cancellations made within 48 hours of the event are subject to a charge of 100% of the total estimated food and beverage charges.

HOURS OF OPERATION

Bon Appetit Catering service hours are 7:00 am – 4:00 pm Monday through Friday

Bon Appetit Catering office hours are 8:00 am – 4:00 pm Monday through Friday

CONTACT INFORMATION

For catering and events, please contact:
April Marple
Catering Manager
978-696-1065
Bon71554@adobe.com

 

Bon Appétit at Lehi Adobe
3900 North Adobe Way
Lehi, UT 84043
978.696.1065